How to ban a user / spammer

• As soon as you receive a "New Answer" from the user, to the Question asked by you through the bot using the Feedback Form created in it, you can ban the user. Next to the buttons responsible for the Notify and Ask - there will be a «Ban» button.
By clicking it, you will no longer receive messages from this user.

• You can unban a user with a command:
/unban user_id
you need to know his Telegram ID.

The ban issued through the feedback form does not allow the user to send messages through the bot's forms, but does not prohibit him from using the bot itself. If you need to completely ban a user in a bot - so that he cannot use its menus and functionality - you need a "Total Ban".

Total Ban.
Unlike the ban in QnA chat, when only the spammer's ability to respond in forms is subject to a restriction, this functionality allows you to completely ban the user in the bot, as a result of which he will completely lose the ability to press any bot buttons, see its menus and messages.
To connect, go in your bot:
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